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Legacy VTS Shifts To Be Online Directravel (Business Travel News)
OCTOBER 09, 2006 -- Mahwah, N.J.-based VTS Travel last month changed its name to Directravel and unveiled a new Web site and online booking tool, as officials expect more than half of its bookings to be made online by 2011.

Markets end flat after volatile session (The Hindu)
Volatility raised its head again on Tuesday at the stock markets. With the markets around the globe shrugging off the negative sentiment arising from the North Korean nuclear test, the major Indian stock indices were expected to post a similar strong showing.

Orbitz Asks via Online Chat: Can I Help You? (SYS-CON Media)
Demonstrating its continuing leadership as the most innovative online travel company, proactively anticipating the needs of its customers before they ask, Orbitz ( http://www.orbitz.com/ ) today announced it will begin beta-testing live instant message customer support.

Vativ Technologies Chooses Serus Intelligent Operations Management Suite to Scale Production to Meet Increased Demand (Business Wire via Yahoo! Finance)
MOUNTAIN VIEW, Calif.----Serus Corp., a leading provider of Intelligent Operations Management solutions for growing enterprises, today announced that Vativ Technologies, San Diego, a world leader in DSP-based communications solutions, has selected Serus' comprehensive Intelligent Operations Management Suite to help the company accelerate production of its new digital TV products to meet a

Call for NHS computer upgrade probe (PA via Yahoo! UK & Ireland News)
Scientists have called for an urgent inquiry into a controversial Ł12.4 billion IT upgrade for the NHS.

The Church of Jesus Christ of Latter-day Saints Taps ScheduALL to Manage Full Range of Production Projects (Broadcast Newsroom)
DMN Newswire--2006-10-10--ScheduALL today announced that The Church of Jesus Christ of Latter-day Saints is using ScheduALL?s end-to-end operations management software as its primary booking tool for its full production and postproduction studios, as well as for weekly broadcasts and the live presentation of the church?s biannual General Conference.

Tech briefs (Chicago Sun-Times)
Chicago-based Orbitz, the online travel agency, Tuesday began testing live instant-message customer support. OrbitzTLC Live Chat will monitor when online customers might need additional support when searching for or booking travel, such as receiving an error message or lengthy search session.

Guest Messaging Delivers Profits (Hospitality Net)
The service experience does not need to stop when guests leave your hotel. With SLAP Systems? SLAP Messenger software, automated up selling and guest communication is no longer a chore either. SLAP Messenger is an advanced toolkit that enables hoteliers around the globe to stay in contact with guests outside their stay in the hotel by email or SMS without tying up valuable staff time.

LeisureLink Inc. and Instant Software Inc. Announce Partnership to Increase Online Bookings for Vacation Rental Managers (Business Wire via Yahoo! Finance)
PASADENA, Calif.----LeisureLink Inc. and Instant Software Inc. have announced a strategic partnership that dramatically improves the ability of vacation rental managers to list their properties on major travel websites.

Rental Car Web Sites Can Race Ahead With Keynote Competitive Research (The Auto Channel)
SAN MATEO, Calif.--Keynote Competitive Research, the research division of Keynote Systems , The Mobile Communications and Internet Performance Authority Ž , today announced the release of the Keynote Customer Experience Rankings for Rental Car Web Sites, a comprehensive industry study regarding the customer experience of leading rental car Web sites.